I am a user-centered researcher and designer dedicated to improving peoples' lives through meaningful products and services. Many products and services spark momentary delight for users without bringing lasting value to their lives: a strawberry corer or a fleeting craze in social media. Rather than finding inconsequential niches and "creating a need," I use human-centered design to identify and solve problems that deeply affect users' lives. 

 

I am committed to making dreaded tasks less onerous, opening opportunities for people bound by circumstance or ability, and increasing the usability of products and services. I establish a deep understanding of users' experiences and develop designs and strategies that create lasting impact.