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User-Centered

Research & Design

to improve lives through 

meaningful strategies 

and services.

Sustainable  food production

Sustainable 

food production

Design strategy sprint

Relish Works

Modern tactics in 

restaurant food sales

Sustainable 

food production

Design strategy

Relish Works

Warehouse 

automation

Sustainable 

food production

Design strategy sprint

Relish Works

Insights on 

restaurant operators

Sustainable 

food production

Ongoing user research

Relish Works

Restaurant operator 

archetypes

Sustainable 

food production

Design strategy and workshop

Relish Works

Pediatric cystic fibrosis

treatment experience

Sustainable 

food production

Design strategy master's thesis

Northwestern University

Pediatric cystic fibrosis

treatment and outcomes

Sustainable 

food production

Design strategy

US Dept. HHS

About

I am a user-centered researcher and designer dedicated to improving peoples' lives through meaningful products and services. Many products and services spark momentary delight for users without bringing lasting value to their lives: a strawberry corer or a fleeting craze on social media. Rather than finding inconsequential niches and "creating a need," I use human-centered design to identify and solve problems that deeply affect users' lives. 

 

I am committed to making dreaded tasks less onerous, opening opportunities for people bound by circumstance or ability, and increasing the usability of products and services. I establish a deep understanding of users' experiences and develop designs and strategies that create lasting impact.

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